Who is your website really speaking to?

A brand communications gap analysis

This takeaway report and supporting client workshop are designed to provide actionable insights for consultants, facilitators, creatives and business service providers.

This report does not assess whether your website brand messaging is “good” or “bad”. Instead, it surfaces the cultural assumptions shaping how your authority, expertise, and credibility are communicated.

At its core, it asks a simple but often overlooked question:
who is your website really speaking to—and who might be left outside the frame?

By examining tone, emphasis, and positioning, the report helps clarify whether your site is genuinely resonating with its intended audience or whether opportunities to connect have been missed by not making what truly matters to your reader visible.

The report can also be extended to include competitor comparison insights, placing brands side‑by‑side within an easy‑to‑read cultural matrix that highlights differing approaches to authority, expertise, and trust.

For clients who want to go further, your report’s insights are examined in a consultation workshop exploring how your brand’s cultural fingerprint plays out across your website, clients, and sectors. Workshop discussions consider how to extend these insights to your wider sales and marketing communications.

If you’re curious about what your website or other communications copy signals about your brand—beyond design and messaging—get in touch to learn more, or read a sample report extract here.

Sample insight report
Simple drawing of a person standing on a round platform with six arrows pointing outward in different directions, colored red and blue, with a question mark above their head.